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For immediate solutions to common issues, please visit our free support services like FAQ, Acer Community and the Acer Service YouTube Channel. If you would still like to contact a customer support representative, please choose from the two options below.
Find firmware updates, drivers and software downloads for PCG-NV200. In order to run properly, most electronic devices need a special type of software called drivers (for computers) or firmware (for other types of devices like smartphones and tablets). The manufacturers of these products typically update this software fairly often to streamline your experience or add new features to devices you already own.
Out-of-Warranty Support
Answers by Gateway (a third-party service, provided by Sutherland Global Services) is a fee-based service to help you get the most out of your Gateway product. Via chat or phone, an elite team of tech agents can walk you through tasks like software and system customizations, device upgrades, printer installation, home networking setup, virus/malware removal, data backup and recovery, routine out-of-warranty support, and even tutorial education. Pricing and packages vary. For your convenience, this service is available 24/7 365 days a year.
In-Warranty Support
Gateway offers phone support for in-warranty products, to help you return your product to factory working condition. To determine your warranty coverage, view your warranty document.